Why Is My Google Play Store Not Working on My Android phone
Know
about the ways to fix the issue of Google play store not working on
android
Google
Play is a digital service developed by Google which is the official
app store in the Android operating system gadgets. It allows its
users to browse and download the applications developed in the
Software Development Kit of Android. It is the store of digital media
which comprises of movies, music, books, etc. The applications
downloaded through the Google Play Store can either be chargeable or free
of cost.
In
case of Google
Play Store not working,
the user is unable to avail the services offered by Google Play. In
order to make it work and use the play store, the below listed steps
can be followed:
Check
date and time :
For
the functioning of Play Store, Google takes the date and time of
smartphone having Android as it's on the operating system. In case, if Google
is unable to get the time, it may cause an issue in syncing of data
and hence there is a possibility of Google Play store unable to work.
Check
internet connection :
The
user can try checking the internet connection of the phone by
switching the mobile data to Wi-Fi or vice versa. If still the
problem persists, the airplane mode can also be tried. If this play store also
does not work, then the router should be rest and the issue can be
resolved.
Latest
version of Google Play :
The
user is required to install the latest version of Google Play if is
not updated automatically as it might be stopping the application to
work.
Clear
cache :
In
order to make the application work, the cache of the Google Play
Store should be cleared. After clearing the cache it might start
working.
Reset
Google account :
The
user can try resetting the Google account on the Phone. This solution
a bit more attention while carrying out the process.
Check
disabled apps :
If
the user has disabled any application just before the Google Play
Store stopped working, it needs to be enabled again for the proper
functioning of the application. It can be done in the settings
section of the android phone.
Disable
VPN :
Sometimes,
a user installs a VPN on the mobile for personal use. There could be
a possibility of VPN causing the issue with the Google Play Store.
The user can try uninstalling the VPN from the phone as it may result
in the proper working of the Google Play Store.
Enable
download manager :
In
case, if the download manager has been disabled, it might be causing
issue in the working of the Google Play Store. The working can be
checked by enabling the download manager in the play store.
Uninstall
Google Play Updates :
The
new version of Google Play may be a cause of Google Play Store not working.
The solution could be uninstalling the updates of Google Play Store.
The option is present in the settings of the android phone.
Perform
Factory Reset :
If
the user is still facing the issue, then there is an option of
factory reset on the android smartphone. In this usually all the data
is lost. So, before performing this step, the user needs a complete
backup of the phone which has all the important information. This
step should be the last option to perform in case of Google play not
working.
In
case if the user is still facing any issue with the Google Play or
any other query regarding the android phone, the tech support of
Google can be contacted. The contact details of the technical people
in customer service can be found on the official webpage of the
Google.
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